Tier1CRM : Company : Career Opportunities : Product Deployment Lead

Product Deployment Lead

Role Description

The Tier1CRM Product Deployment Lead is responsible for the overall planning, execution & quality of complex system deployments to our high profile customers. Daily activities would include deployment planning & execution; process improvement & automation; customer interfacing; resource management. Excellent opportunity for career advancement and getting in on the 'ground floor'.

Required Skills/Experience

• 3-5 years working experience in a customer facing role with pre-production & production environments
• Solid understanding of QA, Deployment, Customer Support processes & best practices
• High attention to detail, quality & workmanship
• Demonstrated ability to prioritize, distribute & escalate workload as required Leadership; Works well with others
• Autonomous; self-starter; seeks initiative & continual improvement (kaizen philosophy)
• Solid understanding of Internet technologies & services
• Demonstrated analytic, problem solving & troubleshooting abilities
• Process driven; adaptable; quick learner

Nice to Have

• CRM Industry knowledge & experience
• Knowledge & understanding in financial services industries & capital markets
• salesforce.com, Flex, .NET, SQL, Web Services, XML
• Scripting, Process Automation

We are located mid-town (Yonge/Eglington) in Toronto, Ontario Canada.
Please email or fax your cover letter and resume to:

Hiring Coordinator
Tier1CRM Inc.
Fax: (416) 932-4775
Email: careers@tier1crm.com (pdf or word format submissions only)

Only those individuals being considered will be contacted.